Frequently Asked Questions

What should I do if I am having an emergency?

Please go to your nearest Emergency Room or call 911.

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Why are most forms and payments submitted online?

As much as possible, this is a paper free practice.

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How frequent are Telepsychiatry visits?

Telepsychiatry visits are determined based on current treatment plan. Medication changes require more frequent visits every 2-4 weeks.

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Is my information HIPPA secure?

Yes. Telepsychiatry visits, Electronic Health Records and communication within the patient portal are HIPPA secure. E-mail correspondence outside of the patient portal and text messages are not HIPPA secure.

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What forms of payment do you accept?

At this time, I accept payment via Zelle (youngpsychiatry@gmail.com), Venmo (@Yolana-Young-MD) credit/debit cards, Flexible Spending Account (FSA), and Health Savings Account (HSA) cards.

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How do you refill medications?

All prescriptions are electronically sent to the pharmacy via the patient portal. Please let me know at least a week in advance if you need of a refill.

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What is your cancellation policy?

There is no double booking, thus appointments are reserved solely for you. Cancellation less than 24 hours and missed visits will result in a charge of 50% of your appointment fee. Thank you for understanding the importance of this policy. 

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